Policies

Shipping Policies All orders are processed within 3 to 4 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Standard US shipping takes 3-7 business days. 2-3 day expedited shipping within the continental US is available for an added fee.

Domestic Shipping Rates and Estimates We offer a standard shipping rate of $7

We offer free shipping for orders over $75

How do I check the status of my order? When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 7 days of receiving your shipping confirmation email, please contact us at hello@impalascrubs.com with your name and order number, and we will look into it for you.



Refunds, returns, and exchanges We accept returns up to 30 days after delivery, if the item is unused and in its original condition, and we will refund the full order amount minus the shipping costs for the return. In the event that your order arrives damaged in any way, please email us as soon as possible at hello@impalascrubs.com with your order number and a photo of the item’s condition.

If you have any further questions, please don't hesitate to contact us at hello@impalascrubs.com